At Fariha Luxe, we want you and your little princess to be completely satisfied with your purchase. Please read our policy carefully before placing an order.
1. Returns
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, unwashed, and in original condition with all tags attached.
- Returns are accepted for wrong size, defective products, or incorrect items delivered.
2. Refunds
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable, except in cases where we sent the wrong or defective product.
3. Exchanges
- Exchanges are possible for size or color, subject to availability.
- Please contact us before sending any product back for an exchange.
4. How to Return
- Contact our support team at:
📧 farihaluxe24@gmail.com
📞 01838921660 - Provide your order number, reason for return, and photos if applicable.
- Our team will guide you through the return process.
5. Non-Returnable Items
- Personalized items, gift cards, or products not in original condition.
- Items damaged due to misuse or improper care.